Do I need a referral?
In most cases, a referral is not needed to see a podiatrist. However, certain patients such as those with Department of Veterans Affairs cards and Medicare Care Plans / EPC’s will need referrals from their GP.
We also have HICAPS onsite so you can claim directly from your Private Health funds.
Do you accept Private Health Funds?
Yes, We have HICAPS onsite so you can claim directly from your Private Health fund.
If you have private health cover with extras and you are covered for podiatry, we can swipe your health fund card on the same day of treatment to claim your rebate and you will only pay the gap fee. Rebates will vary according to the level of cover you have.
What can I expect at my initial consultation?
Our initial consultation can take up to 45 minutes to complete and will include:
- A thorough assessment of your problem and any medical history or injuries.
- Comprehensive treatment of your presenting complaint.
- Advice on footwear, exercises and strengthening regimes if necessary.
- Referral to appropriate health care professionals as required.
- Continued follow up and care plan.
How much will my consultation cost?
Fees vary depending on the type of consultation that is required for your needs. Initial consultations always cost more than follow up consultations. It is best to contact our clinic for more information.
How long will it take?
Initial consultations may take up to 45 minutes and subsequent consultations may take up to 30 minutes.
What do I need to bring?
Depending on the nature of your presenting complaint, you may need to bring along some items to the consultation.
For example, if you have had past history of foot and ankle pain and have had x-rays, been fitted with orthotic devices previously or have medical reports that describe your condition, these will all be of benefit to your treating podiatrist. Obviously, if you have a referral from your General Practitioner, Medical Specialist or Allied Health Practitioner then you need to bring this along.
- Referral letter and / or medical reports
- Private health fund card
- Previous orthotics / insoles
- X-rays, ultrasounds, CT and MRI scans
- Old footwear that may have specific wear patterns
- A selection of your regular footwear
- Appropriate clothing for foot and lower limb assessment
We request that your fee is paid at the time of the consultation. We accept cash, cheque, or credit card and have EFTPOS and HICAPS facilities.
HICAPS is Australia’s leading ancillary health claims and payments service, providing payment and settlement facilities to over 36 Australian health funds and more than 40,000 health care providers.
Patients with chronic conditions such as diabetes, arthritis, vision impairment, heart disease etc may be eligible for Medicare rebates for standard podiatry visits through the Medicare system. You will need to see your General Practitioner and ask for a Team Care Arrangement (TCA) referral.
This will involve a longer than normal consultation at your GP’s practice, so please advise them in advance about the nature of your visit.
What is an Enhanced Primary Care Program?
The Australian government has included podiatry under its Enhanced Primary Care Plan (EPC) for chronic conditions. Ask your GP if you qualify and fit the criteria. You could be eligible for up to 5 visits per year.
A chronic medical condition is one that has been (or is likely to be) present for six months or longer. It includes, but is not limited to, conditions such as diabetes, asthma, cancer, cardiovascular disease, musculoskeletal conditions and stroke.
Is there car parking available?
Yes, there is ample car spaces available at our locations. Our clinics are located on the ground floor making it easily accessible for all our patients. We also have a disabled car park right outside our front door.